Reviews By Google
The boys at bob Jane Penrith are great. Very helpful and understanding when it came to fixing my puncture. They explained the situation in a way that I understood and assured me that it could be fixed. They did the job well and faster than I thought.
Good service, David and his team down at Penrith are very friendly, always willing to help as well as find the best price for the tyres needed. They helped me out with price beat guaranteed. I was happy with the service and will definitely be back
These guys are amazing. Magicians if you wish. They can move a car, work on it and then park it back in the exact position that you left it. Only thing is, the tyre pressures hadn't changed. It was a FREE first service. Do I go back? Trust is a big thing in my book.
We ordered tyres from this shop, owner was extremely disgruntled about our request to price match (even though they advertise this). Car vibrated & wheel alignment not done properly once complete. Went back in to get this fixed & mechanic admitted the wheel alignment was not done properly the first time & they did a road balance this time instead. Owner complained to us that he should have charged us for a road balance as this is usually extra, no apology for doing it incorrectly the first time or for waisting 3.5hrs of our time having to go back to have it fixed. Extremely rude, we will definitely not be going back.
Drove in on the of chance they could fit me in. They made room to fit me in and do a wheel rotation balance and alignment. I was very happy with the service and support that was given. I also heard several conversation with other customers, there was a genuine concern that the customer got the best advice for their needs and there was no pushing to up sell to a more expensive product. Well done for supporting your customers and their needs. ⭐⭐⭐⭐⭐👍👏👏👏👊
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