Reviews By Google
Young Jack looked after me with some Yokies on Saturday, got the best price, he matched the lowest on the net. Great service and price.
DON'T GET TYRES ANYWHERE ELSE...if I could give 6 stars I would. (If you're close enough)! I've not experienced customer service like this in a very long time. Family owned and operated, I believe. I was quizzed on exactly what car I was putting tyres on (as they weren't standard size), what type of driving I'd be doing and budget, just in case they had another suggestion. Unlike another couple of shops who only wanted to sell me what they had on the shelf. The tyres were ordered, without me having to pay up front, like every other shop who quoted. I dealt with Mark, Jack and Troy, all of whom treated me more like a friend than customer. I was called on the Friday to confirm my Saturday booking. When having the tyres fitted I saw multiple people come in with issues, past close on a Saturday and the lads just kept helping people with tiny repairs or one tyre. Genuine service, genuine car enthusiasts. GREAT price, and first time, didn't even try to negotiate as it was a fair price the first time. Very informative regarding tyre pressures, print outs with receipts and tyre care instructions attached. No up-sell rubbish as my wife only needed 2 tyres not 4. Bob Jane corporate, if you're reading, these guys should be the benchmark for all of your stores. Annnyway, can't recommend any more highly.
The team at Bob Jane Blacktown are second to none. As a person who attends a lot of track days. They always make sure my alignment is on point and to what I want. They go above and beyond to make sure you leave the place happy. Couldn't recommend them enough!!!
These guys really know tyres, and provide genuine good service. Every few years I change my tyres or do wheel alignment I look for new shops because the previous one didn't leave me a good impression. However this one I think I will return with other cars in the family. Went in at 12:30pm, smack bang in the middle of lunch time, they happily quoted me all-inclusive prices on Bridgestone 4 for the price of 3 deal. Some places in the past were sneaky that left out disposal fees, balance and rotation not mentioned early on in the quote etc. Here they gave me one figure and explained thoroughly what was in it. No hassles. When I mentioned another car in the family they came up with sizes and recommendations spot on with my anticipation. Also when they said it would be ready in 1 hour 15 minutes, it was ready for pick up in 1 hour 30 minutes, which was pretty accurate. I once wasted 4 hours elsewhere because they said my car will be ready in 1 hour but didn't finish until 4 hours later. Here these guys meant what they said. Also other shops never gave me printed report on wheel alignment, whereas these guys did, giving me added assurance. It's a short walking distance away from Blacktown Sunnyholt Rd Macca's for a snack, if you don't want to wait in the store. Am going to return with other cars for a good deal, and hope they can be my repeat tyre shop.
Excellent Service and friendly staffs.
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